Wednesday, February 10, 2016

“Creative” Technical Writing

Have you been tasked with writing a technical document? Are you dreading the upcoming drudgery? Don’t fret! A technical document doesn’t have to be boring. You can add a little flair to it and make it more enjoyable for you to write and your audience to read. 

In this instance, I’m not referring to an information technology, engineering or other “hard science” document (though some of these tips may apply). I’m referring to a business plan, strategic plan, management plan, policy document, or white paper. These documents are used to:

  • Help your organization improve its processes
  • Instruct employees on proper conduct
  • Plan your future operations
  • Share your vision


Of course, there are many other reasons, but that should give you a good idea of what I’m talking about. Here are some tips to help improve the readability of your document. 

Add Inspirational Quotes

Use Google (or your favorite quote book) to find an appropriate quote from a famous person to add some inspiration to your document. Place the quote on the top of the Executive Summary or Introduction page. It will “set the mood” for the reader. 

Tell a Story

The document is not just busy work for your team to write and disseminate. It’s a story about your vision, your expectations, and your organization’s future. Tell a story. Stories have three acts: A beginning, middle and end. The beginning introduces your characters. The middle introduces a conflict or issue. The end brings both your characters and conflict together with (hopefully) a happy ending. 

Be Quippy

Is there some appropriate, low-key humor involved in your story? Add it to a sidebar in the document or write something humorous in the caption area of a graph or table (“We’ve got a delicious slice of the market in the above pie chart!”). Your readers will remember something that stands out. Note: be extremely careful with humor. Don’t go over the top or be racy with anything. Know your audience!

Have a Conversation

When you’re writing, picture one or more of your potential audience members. Write like you’re talking to them about your organization’s future, goals, and vision. As with the above section, be careful. You don’t want to write like you talk, but you want to write in a comfortable manner that the reader can relate to and understand. 

Pull Quotes

Use pull quotes in your document. This will draw the eye of the reader and break up the flow of the text. This technique is a small part of the user design and user experience (UD/UX) process. The experience of the end-user (reader) is key to effective communication. It’s crucial that you learn more about this process and its techniques. 

That’s it. Pretty simple stuff. Don’t fall into the trap of just generating content for the sake of generating it, or to just get the job done. Show that you enjoy the writing process and your readers will reward you by reading your content. Happy writing!

Thursday, February 4, 2016

I'm baaaack!

It's been a long, long, long time since I've updated this blog. The last time I wrote a post, Mitt Romney lost the presidential election and I was, frankly, depressed. Not that I was a Romney fan (not in any way, shape or form), but I just didn't want (nor did our country need), another four years of one of the most hollow presidents in history. Oh well. Now we're into another presidential race. I'm kind of semi-retired from politics, so I won't be writing a lot about it. I've discovered my true calling: freelance content/policy writing and editing. Strategies, op-eds, plans, speeches, ad copy, etc. It's fun. Not only have I "found myself", I got engaged (August 24, 2015) to the most wonderful woman in the world (Jennifer), worked for FEMA as a technical writer in support of Hurricane Sandy recovery (2013-2015), and moved to beautiful Mishawaka, Indiana. That's right. Mishawaka. The Princess City. Ok. You've never heard of it. I hadn't either, but it's right next to South Bend (home of Notre Dame University). There's lake effect snow. Super nice people. And, a chance to start a new chapter in our life. I hope you'll tune in for my updates. In the meantime, check out some of my other "ramblings" on LinkedIn, Twitter, and my website.

Thursday, November 8, 2012

Shock and Awe


You know, I just don’t get it. I thought I did, but I guess I really don’t. I thought that I had a feel for this country; its moods, its political leanings, its desires and dreams. I thought that this country, a country I love dearly, had a natural pendulum that would swing back and forth socially, culturally and politically. Every few years there would be a massive, noticeable and shocking swing to one side, then, a few years later, the pendulum would swing back. Sometimes it would swing back just as noticeably as the previous swing, but eventually, things would go back to a sense of balanced normalcy, you know? The country would always find its true north and be set on a stable course to prosperity, or at least something that resembled it. You can all think of examples, I’m not trying to give a history lesson here. The heated rhetoric during the second Bush term was a point where the pendulum swung pretty drastically and people wanted something different. So, we got it; and the pendulum swung almost 180 degrees the other way. Fine. That’s how things go. But now that it had swung that far, I thought it would swing back and center itself. It. Did. Not.

I don’t understand why. I have some theories tied together with thoughts from some pretty smart people I know as to why the country re-elected Barack Obama (I have to admit though, that last part was really difficult to write). I, like so many others were convinced the country would right itself and elect Mitt Romney (though he wasn’t the end-all and be-all to our country’s problems, but he presented a reasoned, moderate approach that would address some of the fiscal problems we face). Though the election was close (popular vote), it was a drubbing in the Electoral College. It was a devastating repudiation of common sense and the ability of the American people to confront a problem head-on. But the damage wasn’t done simply on the presidential level. Democrats increased their number of seats in both the U.S. Senate and the U.S. House. The Republican governor of Puerto Rico was defeated and the residents of that country voted overwhelmingly for statehood in a (thankfully) non-binding referendum. Two black House Republicans were defeated (though Allen West is still contesting the results), potentially leaving only Tim Scott of South Carolina. Don’t misunderstand me, the Republican party is NOT the savior of this country, but considering the problems we face, electing more Republicans nationally would have gone a long way towards righting this ship. There are viable policy positions from some of the third parties, but as of now we function under a two-party system so that’s what we have to work with.

In a previous blog entry, I had speculated that there would be a transformational shift towards a solid center-right populace at the end of this election. Romney, as a former (?) progressive Republican was well suited to mount a strong, aggressive campaign that would take the fight to the leftist progressives. Obama’s policies would be rejected and “balance would be restored to the force”. I was half-right. The country has been almost solidly consumed by the consumer-taker mentality, which, as of this election, makes up 50% of the electorate. Producer-givers make up only 48%. There is the transformation. President Obama made that same promise in 2008, but I didn’t believe him (at least not in the way he thought it would happen). That 48% is a large number no doubt, but still the fact that it is not a majority is highly disturbing. We have now become a nation divided, not along party lines, but along attitudinal ones. This will come as no surprise to many, but now, the future of the country will be fought between consumer-takers and producer-givers. No, these terms are not original, but it will be therapeutic for me to explain them.

The producer-givers are the people that Romney represents and who he seems to embody. He seems to be a caring, giving man who had a great deal of success in his life. Yes, he had advantages, but everyone has different types of advantages and it comes down to how you exploit them. He was successful in many things that he did and was rewarded for it. There is nothing wrong with that. He also seems like a noble man who loves his country and wanted to help make it better. The 48% who supported him have similar stories: hardworking people who don’t look to strangers (in government) to give them something for nothing. Now, Romney miscalculated about the 47% figure he quoted in that undercover “gotcha” video. He pegged the number three percentage points too low. There are, and we have seen it in stark relief, 50% of people, not 47%, who want something for nothing. It’s as simple as that. Fifty percent said “no” to self-reliance, personal responsibility, selflessness, and dare I say it: honor and love of country. That 50% were doing nothing but thinking about THEIR next meal, THEIR next bill payment, THEIR feelings of “hope” and “change” and how THEY are going to move “forward”. Not one single second was spent thinking about the trillions of dollars (can you even contemplate how much that really is??) our posterity is on the hook for; not one second thinking about the massive yearly deficits that are due NOW; not one second about increased inflation, taxes and gas prices; not a single second on the almost constant violations of civil liberties; and, most disturbing (at least to me as a military veteran), not a single solitary second on the lives lost by people in the service of this great country: service members, federal law enforcement officers, contractors and diplomats. Whether on the Mexican border, in Benghazi, at Ft. Hood, Texas, at recruiting stations in Arkansas, in Iraq or in Afghanistan (please forgive me if I’ve neglected to include any other incidences, I’m doing this from memory), their service has come to naught.

People have died due to the negligence of this administration and their worldview. People have died. Apparently that does not mean anything to the 50%.

But I digress.

Those 50% that voted to continue on the same path are the consumer-takers. This term is pretty self-explanatory. They are focused on and dedicated to enriching themselves with the least effort possible. They are no better than the fat-cats they rail against. The only difference is they won’t put in the hard work to one day become a CEO, CFO or COO. They simply want what they want and expect everyone to give it to them. They had a candidate who promised to do just that. The shift has taken place in such a resounding way I am still in a bit of shock. I was shocked when Obama was elected, but chalked it up to Bush fatigue. Re-elected? No way in hell. Never happen. The American people can throw a fit every once in a while, but they are balanced, common sense people. When Americans see a problem or something not working, they will try to fix it. Not this time. There’s no way they didn’t see it. They FEEL it everyday for crying out loud! Then what was it? The country has shifted. It’s not a pendulum swing thing anymore. It’s a honest-to-God shift. The fundamentals of this country have shifted from producer-givers to consumer-takers. Of course, there are still people who are willing to give of their time and work hard, but I have to say, this must be the first time in the history of this country where the consumer-takers have out-numbered the producer-givers. That is a devastating realization.

If faced with the fiscal, cultural and political problems that we have confronted over the past few years hasn’t awoken a spirit of basic common sense to stop the train while we still can, I’m afraid their may be no turning back. Maybe we can chip away at the edges and hope for the best, but the fears of turning into France or Greece may actually be realized soon. I’m not trying to be tin-foil hat guy and scream about the end of the republic, but France, to Greece, to Venezuela to Go-knows-what is not an impossible thing to happen. Americans have a special type of outlook, but, considering this past election, they are increasingly susceptible to falling down the civilizational cliff towards a totally statist society. Some may argue we are already there. I don’t think it is complete, but much of the evidence points in that direction. Maybe it will be a “new” brand of statism, a sort of “socialism American-style”. Regardless, it will still be a system that has never worked and has led to the deaths of countless millions of people and the subjugation of those still living. That is a truly scary thing, but the foundation has been laid. The 48%, like me, loves this country and wants the best for it. It is so demoralizing to see it go in a direction that most reasonable and rational people see as dangerous. Forget ideology and just look at the numbers: trillions here, trillions there. We can’t sustain this. Then, look at history, and not just ours. Finally, look around the world. Where do financial crises lead? These problems are not solely ideological, though there are “Democratic” and “Republican” economists (which makes no sense), but the numbers are the numbers. I would only tell the new 50%: Be careful what you wish for…

God save the Republic. 

Monday, September 3, 2012

The Crowds!!

No. No. No. No. They wouldn't, would they? I can't for the life of me believe the Democrats would stoop to such a level! At Breitbart.com, John Nolte has a picture (see left) of the stage for the Democratic National Convention in North Carolina's Bank of America stadium. Behind the podium are images of adoring crowds in Obama campaign gear. They are excited, enthusiastic and enraptured. Why would these images be on the screens behind the stage?

Nolte speculates that these images may be used to falsely show large emotional crowds for Obama's nomination acceptance speech to hearken back to the heady days of the 2008 campaign. The Obama campaign has had a great deal of trouble filling venues for his events and to show these images of full, happy crowds would be great optics for the campaign and the convention. However, they can't be that desperate (or stupid) to do such an obvious thing. Could they?

I mean, the only time for these images to be displayed would be during Obama's speech, right? No one would care if there was a large, focused crowd during, say, Georgetown Law School graduate Sandra Fluke's speech about the government paying her to have sex, right? So, now that these images are out there, I can only believe (if the Democrats aren't that stupid) that it will be a part of a "Remember When" style of video presentation. I mean, it just has to be right? They can't be THAT desperate. Can they?

Thursday, August 30, 2012

Just in Case

We all know politics can be a rough and tumble "sport". Backstabbing, back-room deals and overly ambitious players can all make political activity an unwelcome endeavor for many people. I don't know Rep. Todd Akin's personality at all, but I would warn the Republican Party to not push him too hard.

Some polling has come out after his "legitimate rape" comments and initially showed him getting destroyed by about ten points. Now, more polling has come out that shows the race tightening*. The Chairman of the Republican National Committee has effectively cut Akin off from any funding (as did the National Republican Campaign Committee). Well, what happens if Akin wins (narrowly or overwhelmingly)? If, as some projections have it, the Senate is evenly divided (and assuming there's a Vice President named 'Ryan' as the tie-breaker) next year, the Republican Senate Caucus may have to deal with a vengeful freshman Senator from Missouri.

As mentioned above, I don't know Akin's personality, but no one should take anyone's action (or reaction) for granted in the political world. If a major piece of legislation comes up next year and there are 49 definite Republican votes, 50 definite Democratic votes and one Senator asking them to "Show Me" (get it?) why he should vote a certain way, we will all look back on this moment and say: "why did we cut off our nose to spite our face?"

There are crucial issues that need to be addressed next year: Dodd-Frank, Obamacare, federal judges, the budget, etc. Let's not let a few words, which he apologized for by the way, cloud the judgment of political decision makers. I understand waiting and seeing what will happen as Election Day approaches, but there should be some money held aside for this race, just in case.

(*Granted the polls have been conducted by PPP, a Democrat-affiliated firm, so take ALL polling with a huge grain of salt)

Tuesday, August 28, 2012

Congratulations

Congratulations Governor Romney, on becoming the official Republican Party nominee. Now don't screw this up!

Wednesday, July 4, 2012

READ THIS TODAY...Happy 4th!


The Declaration of Independence

IN CONGRESS, July 4, 1776.
The unanimous Declaration of the thirteen united States of America,
When in the Course of human events, it becomes necessary for one people to dissolve the political bands which have connected them with another, and to assume among the powers of the earth, the separate and equal station to which the Laws of Nature and of Nature's God entitle them, a decent respect to the opinions of mankind requires that they should declare the causes which impel them to the separation.
We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness.--That to secure these rights, Governments are instituted among Men, deriving their just powers from the consent of the governed, --That whenever any Form of Government becomes destructive of these ends, it is the Right of the People to alter or to abolish it, and to institute new Government, laying its foundation on such principles and organizing its powers in such form, as to them shall seem most likely to effect their Safety and Happiness. Prudence, indeed, will dictate that Governments long established should not be changed for light and transient causes; and accordingly all experience hath shewn, that mankind are more disposed to suffer, while evils are sufferable, than to right themselves by abolishing the forms to which they are accustomed. But when a long train of abuses and usurpations, pursuing invariably the same Object evinces a design to reduce them under absolute Despotism, it is their right, it is their duty, to throw off such Government, and to provide new Guards for their future security.--Such has been the patient sufferance of these Colonies; and such is now the necessity which constrains them to alter their former Systems of Government. The history of the present King of Great Britain is a history of repeated injuries and usurpations, all having in direct object the establishment of an absolute Tyranny over these States. To prove this, let Facts be submitted to a candid world.
He has refused his Assent to Laws, the most wholesome and necessary for the public good.
He has forbidden his Governors to pass Laws of immediate and pressing importance, unless suspended in their operation till his Assent should be obtained; and when so suspended, he has utterly neglected to attend to them.
He has refused to pass other Laws for the accommodation of large districts of people, unless those people would relinquish the right of Representation in the Legislature, a right inestimable to them and formidable to tyrants only.
He has called together legislative bodies at places unusual, uncomfortable, and distant from the depository of their public Records, for the sole purpose of fatiguing them into compliance with his measures.
He has dissolved Representative Houses repeatedly, for opposing with manly firmness his invasions on the rights of the people.
He has refused for a long time, after such dissolutions, to cause others to be elected; whereby the Legislative powers, incapable of Annihilation, have returned to the People at large for their exercise; the State remaining in the mean time exposed to all the dangers of invasion from without, and convulsions within.
He has endeavoured to prevent the population of these States; for that purpose obstructing the Laws for Naturalization of Foreigners; refusing to pass others to encourage their migrations hither, and raising the conditions of new Appropriations of Lands.
He has obstructed the Administration of Justice, by refusing his Assent to Laws for establishing Judiciary powers.
He has made Judges dependent on his Will alone, for the tenure of their offices, and the amount and payment of their salaries.
He has erected a multitude of New Offices, and sent hither swarms of Officers to harrass our people, and eat out their substance.
He has kept among us, in times of peace, Standing Armies without the Consent of our legislatures.
He has affected to render the Military independent of and superior to the Civil power.
He has combined with others to subject us to a jurisdiction foreign to our constitution, and unacknowledged by our laws; giving his Assent to their Acts of pretended Legislation:
For Quartering large bodies of armed troops among us:
For protecting them, by a mock Trial, from punishment for any Murders which they should commit on the Inhabitants of these States:
For cutting off our Trade with all parts of the world:
For imposing Taxes on us without our Consent:
For depriving us in many cases, of the benefits of Trial by Jury:
For transporting us beyond Seas to be tried for pretended offences
For abolishing the free System of English Laws in a neighbouring Province, establishing therein an Arbitrary government, and enlarging its Boundaries so as to render it at once an example and fit instrument for introducing the same absolute rule into these Colonies:
For taking away our Charters, abolishing our most valuable Laws, and altering fundamentally the Forms of our Governments:
For suspending our own Legislatures, and declaring themselves invested with power to legislate for us in all cases whatsoever.
He has abdicated Government here, by declaring us out of his Protection and waging War against us.
He has plundered our seas, ravaged our Coasts, burnt our towns, and destroyed the lives of our people.
He is at this time transporting large Armies of foreign Mercenaries to compleat the works of death, desolation and tyranny, already begun with circumstances of Cruelty & perfidy scarcely paralleled in the most barbarous ages, and totally unworthy the Head of a civilized nation.
He has constrained our fellow Citizens taken Captive on the high Seas to bear Arms against their Country, to become the executioners of their friends and Brethren, or to fall themselves by their Hands.
He has excited domestic insurrections amongst us, and has endeavoured to bring on the inhabitants of our frontiers, the merciless Indian Savages, whose known rule of warfare, is an undistinguished destruction of all ages, sexes and conditions.
In every stage of these Oppressions We have Petitioned for Redress in the most humble terms: Our repeated Petitions have been answered only by repeated injury. A Prince whose character is thus marked by every act which may define a Tyrant, is unfit to be the ruler of a free people.
Nor have We been wanting in attentions to our Brittish brethren. We have warned them from time to time of attempts by their legislature to extend an unwarrantable jurisdiction over us. We have reminded them of the circumstances of our emigration and settlement here. We have appealed to their native justice and magnanimity, and we have conjured them by the ties of our common kindred to disavow these usurpations, which, would inevitably interrupt our connections and correspondence. They too have been deaf to the voice of justice and of consanguinity. We must, therefore, acquiesce in the necessity, which denounces our Separation, and hold them, as we hold the rest of mankind, Enemies in War, in Peace Friends.
We, therefore, the Representatives of the united States of America, in General Congress, Assembled, appealing to the Supreme Judge of the world for the rectitude of our intentions, do, in the Name, and by Authority of the good People of these Colonies, solemnly publish and declare, That these United Colonies are, and of Right ought to be Free and Independent States; that they are Absolved from all Allegiance to the British Crown, and that all political connection between them and the State of Great Britain, is and ought to be totally dissolved; and that as Free and Independent States, they have full Power to levy War, conclude Peace, contract Alliances, establish Commerce, and to do all other Acts and Things which Independent States may of right do. And for the support of this Declaration, with a firm reliance on the protection of divine Providence, we mutually pledge to each other our Lives, our Fortunes and our sacred Honor.

The 56 signatures on the Declaration appear in the positions indicated:
Column 1
Georgia:
   Button Gwinnett
   Lyman Hall
   George Walton
Column 2
North Carolina:
   William Hooper
   Joseph Hewes
   John Penn
South Carolina:
   Edward Rutledge
   Thomas Heyward, Jr.
   Thomas Lynch, Jr.
   Arthur Middleton
Column 3
Massachusetts:
John Hancock
Maryland:
Samuel Chase
William Paca
Thomas Stone
Charles Carroll of Carrollton
Virginia:
George Wythe
Richard Henry Lee
Thomas Jefferson
Benjamin Harrison
Thomas Nelson, Jr.
Francis Lightfoot Lee
Carter Braxton
Column 4
Pennsylvania:
   Robert Morris
   Benjamin Rush
   Benjamin Franklin
   John Morton
   George Clymer
   James Smith
   George Taylor
   James Wilson
   George Ross
Delaware:
   Caesar Rodney
   George Read
   Thomas McKean
Column 5
New York:
   William Floyd
   Philip Livingston
   Francis Lewis
   Lewis Morris
New Jersey:
   Richard Stockton
   John Witherspoon
   Francis Hopkinson
   John Hart
   Abraham Clark
Column 6
New Hampshire:
   Josiah Bartlett
   William Whipple
Massachusetts:
   Samuel Adams
   John Adams
   Robert Treat Paine
   Elbridge Gerry
Rhode Island:
   Stephen Hopkins
   William Ellery
Connecticut:
   Roger Sherman
   Samuel Huntington
   William Williams
   Oliver Wolcott
New Hampshire:
   Matthew Thornton

Source: National Archives

Saturday, June 30, 2012

Stop Defending Roberts


I’m not a constitutional scholar. There’s your disclaimer. But, the idea that Chief Justice John Roberts has helped the conservative/libertarian/constitutional cause by limiting Congress’ Commerce Clause power by making the Affordable Care Act’s (ACA) individual mandate constitutional under the taxing power is getting silly. Many conservative pundits have tried to calm the waters among grassroots conservatives and libertarians by saying that, although the ruling was a blow to our expectations, there is a silver lining. To say that the “police” powers of the Commerce Clause were staunched and all we have to do, thankfully and almost easily in their minds, is to fight these taxing powers at the ballot box. This makes me think that “experts” really don’t know, nor understand, what it’s like to be a “non-expert”.

If one is to remark about the broad police powers of the government, what should and often does come to mind? Taxation. The taxing power of the government is one of the most onerous, awesome and frightening powers the government has. Think about it: the massive combined federal, state, and local governments command us to pay a certain amount of money to them to support their operation (I’m not going to argue about the Social Contract or other fundamental things). This is usually based on what you and I do. If you work, you pay an income tax. If you invest, you pay taxes on profits and/or losses. Hell, even when you die, your family pays a tax on your estate (dying is doing something). What is this command to pay backed by? Violence. Guns. Threats. Loss of Freedom. Loss of property. The various levels of government have untold resources to compel its citizens to pay their share. How much more powerful of a policing power can there be?

Just because Roberts did not use the Commerce Clause to uphold the ACA, does not mean we’re any better off. The taxing power seems just as, if not more, scary to me. 

Thursday, June 28, 2012

Mandate = Tax

Well. There you have it. The "Affordable" Care Act has been found (for the most part) constitutional. Chief Justice John Roberts massaged his opinion to say that the individual mandate was unconstitutional under the Commerce Clause, but constitutional under Congress' taxing power. So, the federal government can tax us into oblivion in order to force us to buy something we may not want. Great precedent huh?

Here's a link to the 193-page opinion.